Returns/Refunds + Important Info
RETURNS + REFUNDS
There is a 30-day return policy, which means you have 30 days counting from the day you receive your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and, if applicable, in its original packaging.
Please note: We do not cover the shipping costs of returns. The cost of the return shipping label will be deducted from your refund.
Items sent back without first requesting a return will not be accepted. Please contact at engbergstudio@gmail.com to request a return.
Damages: If your order for any reason arrive damaged, please contact us right away at engbergstudio@gmail.com along with the following photos.
- Clear pictures of the product(s) that have been damaged
- Photos of the front and back of the package (we must be able to see all corners of the package)
- Possibly damaged corners.
- Pictures of the internal protection.
- A legible image of the shipping label.
SHIPPING
Delivery time in Denmark + within the EU is 2-4 business days
Delivery time to North America is 3-5 business days
When you have placed a order, you'll receive a order confirmation, and once your print has been sent from production, you'll receive a tracking number.
COMPLIANCE INFORMATION:
T- Shirts
Age restrictions: For adults
EU Warranty: 2 years
Other compliance information: Meets the flammability, lead, cadmium, phthalates and formaldehyde level requirements.
In compliance with the General Product Safety Regulation (GPSR), Oak inc. and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 123 Main Street, Anytown, Country or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.
CONTACT
engbergstudio@gmail.com